Khelostar KYC & AML Policy

Khelostar applies KYC and AML procedures to conduct thorough identity checks, prevent fraud, and combat financial crime across all user accounts and transactions. These procedures form the foundation of a trusted and compliant platform.

The core guarantees these procedures uphold include:

• Fair play: All users operate under verified identities, preserving equal and honest conditions across the platform.
• User safety: Personal data and account protection measures reduce exposure to fraud and unauthorised access.
• Transparency: All verification and monitoring processes are conducted in accordance with clearly defined policies.
• Regulatory compliance: All procedures align with applicable regulatory requirements and licensing obligations under which the platform operates.

Every new user registered on the platform is required to complete an ID verification process before accessing full account functionality, including withdrawals and high-value transactions. Document submission may be requested at any stage of the account lifecycle.

The following categories of documents may be required:

• Government-issued photo identification: A valid national identity card, passport, or equivalent document confirming the user’s legal identity.
• Proof of residential address: A recent utility bill, bank statement, or official correspondence confirming the account holder’s current address.
• Payment method ownership confirmation: Documentation demonstrating that the payment instrument used for deposits or withdrawals belongs to the registered account holder.
• Additional verification materials: In certain circumstances, supplementary documents may be requested to complete enhanced due diligence or resolve identity discrepancies.

Khelostar implements a range of internal controls to prevent money laundering, counter-terrorism financing, and other forms of financial crime across all account activity and transactions. These measures are applied continuously and are subject to periodic review.

The AML framework includes the following controls:

• Transaction monitoring: All deposits, withdrawals, and in-platform transfers are subject to ongoing monitoring to identify irregular or high-risk patterns.
• Automated detection rules: Configurable rule sets flag transactions or behavioural patterns that deviate from expected account activity.
• Enhanced due diligence: Accounts or transactions assessed as high-risk are subject to additional scrutiny and verification procedures.
• Review of large or unusual transfers: Transactions exceeding defined thresholds or presenting atypical characteristics are escalated for manual review.
• Risk scoring: Each account is assigned a risk profile based on activity data, document status, and behavioural indicators.
• Sanctions and PEP screening: All users are screened against international sanctions lists and Politically Exposed Persons (PEP) databases as part of the onboarding and ongoing review process.
• Reporting obligations: Where suspicious activity is identified, the platform fulfils its legal duty to report such cases to the relevant competent authorities.

The platform enforces a set of strict restrictions to support the integrity of KYC and AML procedures and to protect all users from harm. Any activity found to be in violation of these restrictions is subject to enforcement action.

The following actions are expressly prohibited:

• Operating multiple accounts: The creation or use of more than one account per individual is not permitted under any circumstances.
• Submission of forged or stolen documents: Providing falsified, altered, or unlawfully obtained identification materials during document submission or verification is a serious violation.
• Laundering attempts: Any use of the platform to process, disguise, or transfer funds derived from unlawful activity is strictly forbidden.
• Manipulation of platform systems: Attempting to circumvent security measures, transaction monitoring tools, or any other technical control is prohibited.
• Sharing or selling account access: The transfer of account credentials or access rights to any third party is not allowed.
• Use of third-party payment instruments: Deposits or withdrawals must only be made using payment methods registered in the name of the verified account holder.
• Identity misrepresentation: Providing false, incomplete, or misleading personal data during registration or any subsequent verification process is prohibited.

Any confirmed or suspected violation of KYC or AML obligations will result in immediate enforcement action by the platform. The measures applied will be proportionate to the nature and severity of the violation identified.

Enforcement measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings associated with the violation, and reporting to competent authorities where applicable under relevant law.

All registered users are required to provide accurate, complete, and up-to-date personal information at the time of registration and throughout the duration of their account. Any change in personal details, residential address, or payment method must be reported to the platform promptly to ensure continued compliance with verification standards.

Users are expected to complete all verification steps within the timeframes stipulated by the platform and to respond to requests for additional documentation in a timely manner. Failure to cooperate with document submission procedures may result in restrictions being placed on account functionality, including the suspension of withdrawal services.

All payment methods used for deposits and withdrawals must be registered solely in the name of the verified account holder. Users who become aware of or suspect any suspicious activity on their account are obligated to notify the platform’s support team without delay.

Khelostar is committed to upholding fair play and transparency across all platform activity, ensuring that every user operates within a safe, compliant, and equitable environment. These principles are embedded in the platform’s day-to-day operations and inform every aspect of its compliance programme.

The following principles govern how the platform approaches security and user safety:

• Compliance with KYC and AML standards: All procedures adhere to applicable regulatory requirements and are reviewed on a regular basis to reflect current obligations.
• Confidentiality and protection of personal data: User information collected during ID verification or document submission is handled in accordance with applicable data protection laws and is not shared beyond lawful purposes.
• Ongoing monitoring for suspicious activity: Continuous transaction monitoring and behavioural analysis are conducted to identify and address potential risks at the earliest possible stage.
• Prevention of manipulation and unfair behaviour: Security measures are maintained to detect and act against any attempt to exploit, manipulate, or compromise the integrity of the platform.
• User support on safety matters: Dedicated support channels are available to assist users with questions related to account protection, verification, and compliance.
• Shared responsibility: The platform and its users each carry defined responsibilities in maintaining a compliant and secure gaming environment.
• Equal conditions for all users: Verification and monitoring procedures are applied consistently and without discrimination across all registered accounts.