Khelostar Privacy Policy

Khelostar collects personal data that is necessary to operate its services, verify user identity, process transactions, and comply with regulatory requirements applicable in India.

Categories of Personal Data Collected

The following types of personal information may be collected:

• Full name and date of birth
• Contact details including email address, phone number, and residential address
• Government-issued identification documents for KYC (Know Your Customer) verification
• Financial information including bank account details and payment card data
• Device information, IP address, and browsing activity on the platform
• Transaction history and account activity records

Purpose of Data Collection

Personal data is collected strictly for the following purposes:

• Verifying user identity and age in compliance with Indian regulatory standards
• Processing deposits, withdrawals, and other financial transactions
• Administering user accounts and delivering contracted services
• Fulfilling legal and compliance obligations, including anti-money laundering (AML) requirements
• Communicating important account and service-related information to users

Data Protection Measures

Khelostar applies both technical and organisational safeguards to protect user data:

• Encryption of sensitive data during transmission and storage
• Access controls limiting data visibility to authorised personnel only
• Regular internal audits and security reviews
• Secure data storage infrastructure with restricted physical and digital access

User Rights

Users retain the following rights with respect to their personal data:

• Access: The right to request a copy of the personal data held about them
• Correction: The right to request that inaccurate or incomplete data be updated
• Deletion: The right to request erasure of personal data, subject to legal retention obligations

Khelostar processes all personal data in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable to online service providers operating in India.

All personal information collected by Khelostar is used for clearly defined, lawful purposes. The platform does not process user data beyond what is necessary for the purposes described in this policy.

Account Management and Service Delivery

Personal data is used to:

• Create and maintain user accounts
• Authenticate user identity at login and during sensitive operations
• Deliver the services outlined in the platform’s terms and conditions

Transaction Processing

Financial information is used to:

• Process deposits and withdrawals accurately and securely
• Verify the legitimacy of transactions
• Prevent fraudulent activity and unauthorised account access

Service Improvement and Analytics

Aggregated and anonymised data may be used to:

• Analyse usage patterns and platform performance
• Identify technical issues and improve service quality
• Develop new features and optimise existing functionality

Marketing Communications

With user consent, personal data may be used to:

• Send promotional offers, bonus notifications, and platform updates
• Deliver personalised content based on user preferences and activity
• Users may withdraw consent for marketing communications at any time through their account settings

Regulatory Compliance

Personal data is also processed to:

• Meet obligations under applicable Indian laws and international standards
• Respond to lawful requests from regulatory authorities or law enforcement agencies
• Maintain records as required for AML and responsible gambling compliance

All processing activities are carried out on a lawful basis, including user consent, contractual necessity, and legal obligation. No personal data is sold to third parties for commercial gain.

Khelostar provides users with clear mechanisms to access, review, and manage their personal data.

Accessing Personal Data

Users may request a copy of the personal data held in their account by contacting the Khelostar support team through the official communication channels listed on the platform. Requests will be acknowledged and processed within a reasonable timeframe in accordance with applicable legal requirements.

Updating Personal Information

Users are responsible for ensuring that the information held in their account is accurate and current. Updates to account details such as contact information, address, or financial data can be submitted through the account management section or by contacting customer support. Supporting documentation may be required for certain changes.

Deletion of Personal Data

Users may request the deletion of their personal data by submitting a formal written request to Khelostar. The platform will process such requests subject to the following conditions:

• Data required for ongoing legal, regulatory, or contractual obligations may be retained for the applicable retention period
• Deletion requests will be confirmed in writing once processing is complete

Consent to Security and Payment Processing

By creating an account and using Khelostar, users provide informed consent to:

• Identity verification and security checks conducted by the platform or its authorised partners
• The processing of payment data by third-party payment service providers engaged to facilitate transactions

This consent forms part of the contractual agreement established upon account registration and is necessary for the provision of services.

Khelostar is an online gambling platform intended exclusively for individuals who are 18 years of age or older. Access to the platform by minors is strictly prohibited.

Age Verification Limitations

Although Khelostar implements identity verification procedures as part of the account registration process, the platform acknowledges that it cannot independently confirm the age of a user without the submission and review of valid government-issued identification documents. Users are required to provide accurate information regarding their age during registration.

Collection of Data from Minors

Khelostar does not knowingly collect or process personal data from individuals under the age of 18. If it is brought to the platform's attention that a minor has registered an account or submitted personal information, the following steps will be taken:

• The account will be suspended immediately pending investigation
• All personal data associated with the minor's account will be permanently deleted
• Any funds deposited will be handled in accordance with applicable legal procedures

Parental or Guardian Requests

A parent or legal guardian who believes that their child has registered on the platform or submitted personal data may contact Khelostar directly through the official support channels. Upon verification of the request, the platform will promptly delete all data associated with the minor's account. Khelostar encourages parents and guardians to make use of internet filtering tools to prevent underage access to online gambling services.

Khelostar operates in partnership with third-party service providers, technology vendors, and licensed payment processors that may be located outside of India. As a result, personal data collected on the platform may be transferred to, stored in, or processed in jurisdictions other than the user’s country of residence.

Scope of International Transfers

Data transfers may occur in connection with:

• Payment processing and fraud prevention services
• Cloud infrastructure and data storage solutions
• Customer support and operational services
• Regulatory reporting and compliance activities

Consent to International Processing

By accessing and using Khelostar, users acknowledge and consent to the transfer of their personal data to countries where the platform’s partners and service providers operate. This includes jurisdictions that may have data protection laws different from those in India.

Confidentiality Obligations of Partners

All third-party partners and service providers that receive personal data from Khelostar are contractually required to:

• Maintain the confidentiality of all personal information received
• Process data only for the purposes specified by Khelostar
• Apply appropriate technical and organisational security measures
• Comply with applicable data protection standards in their respective jurisdictions

Khelostar exercises due diligence in selecting partners and includes data protection obligations in all relevant agreements to safeguard user information across borders.

This Legal Disclaimer forms part of the Privacy Policy and may modify, limit, or qualify the scope or legal effect of specific provisions contained within this document.

Application of the Disclaimer

The terms of this disclaimer take effect at the moment a user accepts this Privacy Policy, including through any of the following actions:

• Electronically signing or ticking an acceptance checkbox during account registration
• Clicking a confirmation button that indicates acceptance of the policy
• Continuing to access or use the platform after being notified of this policy

Scope of Modification

This disclaimer may alter the effect of the rules set out in this document in the following ways:

• Limiting the platform's liability in circumstances beyond its reasonable control
• Clarifying the boundaries of data processing obligations where legal requirements in India or other applicable jurisdictions impose specific conditions
• Confirming that certain provisions are subject to change in accordance with updates to applicable law

No Waiver of User Rights

The application of this disclaimer does not waive or override the statutory rights afforded to users under Indian law, including rights of access, correction, and deletion of personal data as described elsewhere in this policy. Users who have questions regarding the application of this disclaimer are encouraged to contact Khelostar through the official support channels listed on the platform.

Cookies are small text files that are placed on a user’s device when they visit a website. These files store limited information about the user’s browsing activity and preferences, enabling the website to recognise the device on subsequent visits.

How Khelostar Uses Cookies

The platform uses cookies for the following purposes:

• Statistical analysis: Collecting aggregated data on visitor numbers, session duration, and page interactions to assess platform performance
• Behavioural analysis: Monitoring how users navigate the platform to identify patterns and areas for improvement
• Personalisation: Storing user preferences such as language settings and display options to enhance the browsing experience
• Service improvement: Identifying technical errors, loading issues, and functionality gaps that require attention

Cookie Retention Period

Cookies placed by Khelostar are retained on the user’s device for a period of up to one year, after which they expire automatically. Users may delete cookies at any time through their browser settings.

Managing Cookie Preferences

Users have the ability to control or disable cookies through their browser or device settings. It should be noted that disabling certain cookies may affect the functionality and performance of the platform. Details on managing cookie settings are available through the help section of most standard web browsers.

By continuing to use the platform without adjusting browser settings, users consent to the placement and use of cookies as described in this section.

Access to and continued use of Khelostar constitutes full and unconditional acceptance of this Privacy Policy in its entirety. Users who do not agree with any part of this policy are advised to discontinue use of the platform and contact customer support for assistance with account closure.

Binding Nature of Acceptance

Acceptance of this policy creates a binding agreement between the user and Khelostar with respect to the collection, processing, storage, and disclosure of personal data. This agreement applies from the moment of first access and remains in effect throughout the user’s engagement with the platform.

Prevailing Version

The most recent version of this Privacy Policy, as published on the Khelostar website, supersedes all prior versions of this document. In the event of any conflict between a previous version and the current version, the current version shall prevail.

Policy Updates

Khelostar reserves the right to update or amend this Privacy Policy at any time in response to:

• Changes in applicable Indian or international data protection laws
• Updates to the platform's services, features, or operational practices
• Revised requirements from regulatory or licensing authorities

Users will be notified of material changes to this policy through the platform or via registered contact details. Continued use of the platform following notification of any update constitutes acceptance of the revised policy.

Khelostar may share personal data with third-party organisations under specific, defined circumstances. All such disclosures are conducted in accordance with applicable Indian law and the terms of this Privacy Policy.

Circumstances for Data Sharing

Personal data may be disclosed to third parties in the following situations:

• Legal obligations: When required by law, court order, or a lawful request from a government authority or regulatory body in India or any applicable jurisdiction
• Dispute resolution: In connection with the investigation, mediation, or resolution of disputes involving the user’s account
• Contractual agreements: To service providers and partners engaged under formal agreements to deliver specific operational functions on behalf of the platform

Identification of Third Parties

Where the identity of relevant third parties is publicly listed on the Khelostar platform, users are encouraged to review those parties’ individual privacy policies. In cases where specific third parties are not identified on the platform, Khelostar will communicate to affected users the purpose and scope of any data sharing prior to or at the time of disclosure, to the extent permitted by law.

User Consent to Data Sharing

By submitting personal information through the platform and continuing to use Khelostar’s services, users provide informed consent to the disclosure of their data to third parties as described in this section. This consent is limited to the purposes outlined above and does not authorise the use of personal data for any commercial purpose by the receiving third party beyond what is necessary to fulfil the stated function.

The Khelostar platform may contain hyperlinks to external websites operated by third parties. These links are provided for informational or functional purposes and do not constitute an endorsement of the linked sites or their content.

Independent Privacy Practices

Each external website linked from the platform operates under its own terms of service and privacy policy. Khelostar has no control over the data collection, processing, or storage practices of third-party websites and accepts no responsibility for the manner in which those sites handle personal information.

User Responsibility

Users are advised to exercise caution when navigating to external websites accessed through links on the platform. Prior to submitting any personal information on a third-party website, users are encouraged to:

• Review the relevant privacy policy of that website
• Confirm the legitimacy and security credentials of the site
• Assess whether the site’s data handling practices are acceptable before proceeding

Limitation of Liability

Khelostar bears no liability for any loss, damage, or privacy breach arising from a user’s interaction with any third-party website accessed via links on the platform. All such interactions are undertaken entirely at the user’s own risk and discretion.